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UW Medicine is upgrading our telecommunications phone systems to a single enterprise-wide solution. This change will increase stability and reliability of our telecommunications system, resiliency against outages and security against external threats.

Entities will experience minimal impacts from this upgrade as phone numbers, extensions and most phones will stay the same. Work will be done in phases between late April and June.

For more details and regular updates, please visit the Phone System Upgrade Web Page​, call the UW Medicine IT Service Desk at 206-520-2200 or email​.