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We are pleased to announce that UW Medicine Virtual Primary Care is now seeing patients. Virtual Primary Care gives patients more ways to receive timely care through MyChart for acute illnesses and basic primary care needs.

Introducing on-demand primary care

Virtual Primary Care launched Aug. 8 as an extension to UW Medicine’s Primary Care service and gives patients new ‘on-demand’ ways to access care from UW Medicine primary care providers.

With on-demand virtual primary care, a patient does not need to schedule an appointment in advance. Instead, they can use these new options:

  • Same-Day Video Visits: New and existing patients can “get in line” in MyChart​ to be seen by the first available provider​. Virtual video visits can be used for treatment of any basic primary care conditions that can be addressed through telemedicine.
  • E-Visit Questionnaires: Existing patients can submit an E-Visit form anytime for certain conditions including pink eye, UTI/bladder problems, etc. (see the full list of health concerns that can be treated via E-Visit questionnaires). A provider will respond in 1-2 days.

Virtual Primary Care is staffed by a team of UW Medicine virtual primary care providers and operates seven days a week, 8 a.m. to 8 p.m.

Virtual Primary Care is not appropriate for emergency care, urgent care needing a physical exam, pain management or complex conditions.

To access this care, patients can go to or log in to their MyChart account.

For more information, please read our FAQ.